FAQ & About
Everything about Cashley — who we are, how it works, and how to get around.
About Cashley
What is Cashley?⌄
Cashley is a Naira ⇄ crypto exchange — the digital-asset arm of Sam Corporate Services. We make it simple to buy and sell USDT, BTC and ETH for Naira at fair, live-market rates, with every trade checked by a real person.
Who owns and operates Cashley?⌄
Cashley is a subsidiary of Sam Corporate Services — a CAC-registered Nigerian company (RC 9420635)with over five years in business. Cashley is built, run, and stood behind by the same team, to the same standards. You're not dealing with an anonymous app; you're dealing with a registered business with a real reputation to protect. That's why hundreds of customers already trust us to move their money.
Where are you located?⌄
Sam Corporate Services is based in Osogbo, Osun State: Opposite MTN Office, Obabaloluwa Garden, Dada Estate, Osogbo, Osun State, Nigeria. You can also reach us any time via live chat, WhatsApp, email, or our verified social channels.
How did Cashley start?⌄
Cashley began on WhatsApp — trading crypto for Naira one chat at a time. As word spread and we grew to over 500 happy customers, we built this platform to give everyone that same fast, trusted service at scale: locked rates, payments verified by a real person, and support that's always a message away.
Can I trust Cashley with my money?⌄
Every order moves through a clear, logged process, and payouts are only released after our team verifies your payment. Your rate is guaranteed for 10 minutes, you get an email and in-app update at each step, and you can secure your account with two-factor authentication. We'll never DM you asking for funds or your password.
How trading works
How do I sell crypto for Naira?⌄
Go to New order → Sell, choose the coin and amount, and you'll see the locked rate and how much Naira you'll receive. Send the crypto to the address shown, submit your proof (transaction hash and/or screenshot), and once we verify it, your Naira is paid to your saved bank account.
How do I buy crypto?⌄
Go to New order → Buy, pick the coin and amount, and enter the wallet address where you want to receive it. Pay the Naira into the account shown, submit your payment proof, and we send your crypto after verifying.
What is the 10-minute rate lock?⌄
When you create an order, the rate is fixed for 10 minutes. Complete your payment and submit proof before the countdown ends. If it expires, the order is cancelled and you simply start a new one at the current rate — no penalty.
Where do your rates come from?⌄
Coin prices come live from the market (refreshed about once a minute), converted to Naira using our Naira-per-dollar rate. The dashboard always shows the current buy and sell price per coin.
How long does a payout take?⌄
After you submit proof, our team reviews it and completes the payout. You’ll see the status update on the order page in real time and receive an email at each step (received, verified, completed).
Getting around the site
Dashboard⌄
Your home base — current rates, your trader badge for the month, and your recent orders.
New order⌄
Start a Buy or Sell. You’ll see the live conversion before you confirm.
Your order page⌄
Shows the countdown, where to pay, the proof form, and the live status/history of that order.
Leaderboard⌄
The top 20 traders by completed volume. Names are shortened for privacy; your own row is highlighted.
Settings⌄
One place for everything: profile & phone, password, two-factor authentication, theme (light / night / auto), identity verification, your payout bank, and your referral link.
Support⌄
Reach us via live chat, WhatsApp, or email from the Support page.
Verification & limits
Why do I need to verify?⌄
Verification keeps everyone safe and unlocks bigger trades. Each level raises how much you can trade per order.
What are the levels?⌄
- 🔹 Basic (email) — up to $100 per order
- 🔹 BVN — up to $500
- 🔹 NIN — up to $2,000
- 🔹 Home address — up to $20,000
- 🔹 CAC (business) — above $20,000
How do I upgrade?⌄
In Settings → Verification, complete the next level in order (BVN → NIN → address → CAC).
Referrals, badges & rewards
How do referrals work?⌄
Every account has a personal invite link in Settings → Invite friends. Anyone who signs up through your link is credited to you, and you can see your total. Rewards are handled by our team.
What are the trader badges?⌄
Based on your completed volume each month: 🥉 Bronze from ₦5M, 🥈 Silver from ₦10M, 🥇 Gold from ₦20M. It resets at the start of each month.